• Refuses site survey — Legit movers perform a physical or virtual survey before quoting. Refusal to inspect items is a red flag.
• No itemized inventory list — A trustworthy mover provides a clear packing list and inventory to track items; suspicious movers avoid documentation.
• No insurance or evade liability — They avoid discussing insurance, provide unclear coverage, or refuse to offer insurance options for valuable items.
• Unmarked or unofficial vehicles — Trucks without company branding, missing registration details, or vehicles that look poorly maintained suggest unprofessional operations.
• High-pressure tactics — Forcing quick payment, insisting on immediate booking, or threatening to withhold goods. Reputable firms don’t use pressure to close deals.
• No employee identification — Crew members should carry ID cards or company uniforms. Unknown workers without ID are a security risk.
• Poor communication & evasive answers — Vague responses about timelines, charges, or procedures; avoid companies that cannot answer basic questions clearly.
• Unwilling to provide references — Legitimate movers can share previous client references or case studies; refusal may indicate lack of experience.
• Unclear cancellation or refund policy — Read the terms. If cancellation/refund rules are vague or unfair, treat it as a red flag.

Quick Verification Steps

• Check GST & registration — Ask for GST number and verify it on the government portal.
• Ask for IBA or industry affiliations — Memberships and certifications add credibility.
• Request a written contract & itemized bill — Ensure all services, dates, and charges are documented.
• Get multiple quotes — Compare prices, services, and terms from at least 3 providers.
• Confirm vehicle & crew details — Note truck numbers, driver IDs, and expected arrival times.
• Take photos & record inventory — Photograph items before packing and keep copies of all documents.
• Pay securely — Use digital payments (NEFT/UPI/credit card) for traceability; avoid large cash payments.

If something feels off, pause and verify. Choosing a verified, documented, and transparent packers and movers will protect your belongings and prevent painful claim disputes later.