Relocation involves moving your entire life, from sentimental heirlooms to expensive electronics. While OM Packers and Movers takes every possible measure to ensure zero-damage transit—using premium packing materials, modern fleet, and experienced handlers—the road remains unpredictable. Factors entirely outside our control, such as road accidents, natural disasters (fire, floods), or theft, pose inherent risks.
Our Goods Insurance Services are designed to safeguard your financial investment. We work with leading insurance providers to offer specialized, cost-effective policies that cover your belongings from the moment they are loaded until they are safely delivered and unloaded at the destination. Choosing insurance is not an expense; it is a fundamental security measure against unforeseen loss.
OM Packers and Movers offers two primary types of insurance coverage for your household or commercial goods, allowing you to choose the level of protection that suits your risk profile:
This policy is designed to cover your goods only while they are in transit—specifically against risks like major road accidents, fire, and derailment (if traveling by rail). It is the minimum recommended coverage for any move.
This is the most comprehensive policy we offer and is highly recommended for moves involving high-value, fragile items, or critical business assets. It covers a broader spectrum of risks.
The premium cost for insurance is generally a small fraction (typically 1.5% to 3%) of the declared value of your goods. Always declare the true market value of your possessions to ensure adequate compensation in case of a claim.
In the unfortunate event of damage or loss, we ensure the claims process is as smooth and fast as possible:
Before the move, you submit a detailed inventory list with the declared value of items you wish to insure. This forms the basis of the insurance policy.
Based on the inventory and declared value, we calculate the premium and issue the insurance policy document from our certified provider before the goods are dispatched.
Upon delivery, if you notice any damage, it must be noted on the delivery challan immediately before signing the confirmation. This is the crucial first step for any claim.
Our dedicated claims assistance team helps you gather the necessary documents (delivery challan, policy copy, damage photos). The insurance surveyor inspects the damage, and the claim is processed for settlement based on the policy terms.
While premiums are calculated precisely based on declared value, the table below gives a general idea of the cost structure:
| Insurance Type | Coverage Scope | Approximate Premium Rate | Best For |
|---|---|---|---|
| Transit Policy | Accident, Fire, Major External Events | 1.5% of Declared Value | Budget moves, less valuable goods |
| All-Risk Policy | All Risks (Accident, Theft, Handling Damage) | 3.0% of Declared Value | High-value goods, fragile items, corporate moves |
| Warehousing Coverage | Storage Risk (Fire, Theft, Flood) | 0.5% - 1.0% per Month | Long-term storage clients |
*Note: A small deductible amount may apply to certain claims, depending on the policy terms.
Ans: While it is not legally mandatory, OM Packers and Movers strongly recommends obtaining insurance for all long-distance and intercity moves. Without it, you assume all financial risk for damages that occur beyond our control.
Ans: No. By law, a moving company's liability (Carrier Liability) is limited, often only covering damages caused by proven negligence on their part and usually calculated based on the weight of the damaged goods, not the market value. This is why a separate insurance policy is essential.
Ans: The declared value is the amount you believe it would cost to replace the item with a similar new item (Replacement Cost) or its current market value. You must provide supporting documents or an estimated value list for all insured items.
Ans: Generally excluded items include cash, jewelry, irreplaceable documents, deeds, precious metals, living plants, and perishable foods. We advise customers to carry these items personally.
Ans: The most crucial step is to immediately photograph the damage and clearly write the details of the damage on the delivery receipt or inventory sheet before signing. Contact our claims department immediately with this documentation.
Talk to our risk management expert to get the perfect insurance policy tailored to the value and nature of your goods.
Insurance Desk: +91-8813011004 | Email: info@ompackersindia.in
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